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Q. How much will I pay?

A. The diagnosis is free in Canada. In the United States, contact the Democracy at Work Network or Northwest Cooperative Development Center for rates and options. For prices elsewhere contact us.


Q. Who is this tool designed for?

A. The tool measures co-op functioning on several levels.

First, there are four general indices which capture the functioning of the organization on a scale ranging from 1 to 100. Such measures allow quick identification of progress and benchmarking against other similar organizations.

Next, there are 22 scales that refer to particular Co-operative Principles and Values, and another grouping of 30 scales that refer to specific Organizational actions and their effects.

The responses are also grouped into four dimensions: Systems, Climate, Attitudes and Outcomes. These dimensions point to the types of actions that may increase member and employee engagement, and improve the functioning of the co-op.

The combination of the various scales and indices provides the co-operative with an in-depth picture of their values in action.

At the end of the report we enumerate the answers to each question and provide selected demographic comparisons between groups within the co-op, e.g. members vs. non-member workers; managers vs. production workers, etc


Q. What should I do if I wish to diagnose my organization on-line?

A. To conduct the diagnosis you have to sign in on our page.


Q. What will I get by diagnosing my organization?

A. Being a co-operative is an asset, particularly in economic crises. Having a strong set of values implies taking care of all people and companies involved and at every stage of the business. By taking care of these stakeholders, consumer and public confidence increases. Being able to evaluate how the purpose, values and principles are embedded in the business is critical to reinforce those values and maintain stakeholder trust. Co-operatives need tools to allow them to measure the application of their values.

You will be able to answer the following questions:

  • How do management processes and practices impact your cooperative's values?
  • Do workers see the co-operative values and principles as part of their work reality?
  • Do boards have the indices and measurements they need to determine if they are deepening their workers' understanding of the values?
  • If people around the globe are looking for economic alternatives that better meet human need, are co-operatives positioning themselves to offer those alternatives?

This is the social and economic context that gave rise to the Coop Index tool and reports.


Q. When were the coops started?

A. It would be a big mistake to think that cooperatives started in the 19th century. When you look closer to many organizational structures in the past you will find them throughout human history. For more information see: http://en.wikipedia.org/wiki/History_of_the_cooperative_movement

The reason for that is that the co-operative mind is present in us from the very beginning.